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Effective Date: 01-08-2026
JyotishPro is an integrated digital platform that connects users with astrology and spiritual services while offering related products and digital experiences.
Depending on availability, the Platform may provide:
The Company may add, modify, suspend, or discontinue any feature or service without prior notice.
For the purposes of these Terms:
Some Services require you to create an account.
The Platform is designed to provide Users with access to astrology, spiritual, religious, educational, and related services through digital and offline channels.
The Company may, at its sole discretion, introduce, modify, suspend, discontinue, or replace any Service or feature available on the Platform without prior notice.
The Services available through the Platform may include, but are not limited to:
The Company does not guarantee that every Service shall be available at all times, in every location, or through every communication channel.
The Company shall make commercially reasonable efforts to process and deliver Products and Services within the estimated timelines communicated to the User.
Delivery timelines are estimates only and shall not constitute a guarantee of delivery by any specific date or time.
Physical Products may be delivered through independent courier agencies, postal services, logistics partners, or other third-party delivery providers selected by the Company.
The User shall ensure that all delivery information, including the delivery address, contact number, and recipient details, is complete and accurate.
The Company shall not be responsible for delays or failed deliveries arising from:
Digital Products and Services, including reports, consultation recordings (where applicable), downloadable content, and other electronic deliverables, shall be deemed delivered when they are made available through the User's account, sent to the registered email address, or delivered through any other electronic means designated by the Company.
The Company's Refund & Cancellation Policy forms an integral part of these Terms and shall govern all requests relating to cancellations, refunds, replacements, exchanges, and rescheduling.
Users are advised to review the Refund & Cancellation Policy before purchasing any Product or Service.
Without prejudice to the Refund & Cancellation Policy, Users acknowledge that certain Products and Services may not be eligible for cancellation or refund, including:
The Company reserves the right to determine the eligibility of any cancellation or refund request in accordance with the applicable policy and the nature of the Product or Service purchased.
Where a Service provider, temple, or priest becomes unavailable due to unforeseen circumstances, the Company reserves the right to reschedule the Service or arrange a suitable alternative, wherever reasonably practicable.
The Company may, at its sole discretion, introduce promotional offers, coupons, referral programs, loyalty rewards, wallet credits, cashback schemes, membership benefits, gift vouchers, or similar promotional initiatives.
Unless expressly stated otherwise:
The Company reserves the right to modify, suspend, withdraw, or terminate any promotional program at any time without prior notice.
Where the Company reasonably believes that a User has engaged in fraud, abuse, multiple account creation, manipulation of promotional schemes, or any activity intended to obtain an unfair advantage, the Company reserves the right to:
The User agrees to use the Platform responsibly and in compliance with these Terms and all applicable laws.
The User shall:
The User shall remain solely responsible for all activities carried out through the User's account unless unauthorized use has been promptly reported to the Company.
The User shall not, directly or indirectly:
The Company reserves the right to investigate any suspected violation of these Terms and to take such action as it considers appropriate, including suspension or termination of the User's account and reporting the matter to competent authorities.
The Platform may permit Users to submit reviews, ratings, testimonials, photographs, comments, suggestions, or other content.
By submitting such content, the User represents and warrants that:
The User grants the Company a non-exclusive, worldwide, royalty-free, transferable licence to use, reproduce, publish, adapt, display, distribute, and otherwise use such content for operating, improving, promoting, and marketing the Platform, subject to applicable law and the Company's Privacy Policy.
The Company reserves the right, but shall not be under any obligation, to review, edit, moderate, refuse, or remove any User Content that it reasonably believes violates these Terms or applicable law.
To protect customer privacy, the Company may use representative or illustrative images in connection with testimonials or reviews where actual customer photographs are not used, provided such representation is not misleading.
The Company reserves the right to request identity verification, address verification, age verification, or other information reasonably required to:
The Company may suspend, cancel, or decline to process an order, booking, payment, or User Account where the requested verification is not satisfactorily completed.
Any information collected for verification purposes shall be handled in accordance with the Company's Privacy Policy and applicable law.
All intellectual property rights relating to the Platform and its Content are owned by, licensed to, or otherwise lawfully available to the Company.
This includes, without limitation:
Except for the limited right to access and use the Platform for its intended purpose, nothing in these Terms grants the User any ownership or other intellectual property rights.
The User shall not, without prior written authorization from the Company:
The Company reserves all rights not expressly granted under these Terms.
Certain Services may provide Users with personalized astrology reports, Kundli analyses, compatibility reports, forecasts, videos, recordings, PDFs, or other digital Content.
Such Content is provided for the personal use of the User who purchased or received it.
Unless expressly authorized by the Company, the User shall not:
The Company reserves the right to impose reasonable technical or access restrictions on digital Content to protect its intellectual property and prevent unauthorized distribution.
The Platform may facilitate access to Services provided by independent astrologers, priests, temples, religious institutions, merchants, logistics providers, payment processors, technology providers, and other third parties.
Where a Service is provided by an independent third party, that provider remains responsible for the manner in which the relevant Service is performed.
The Company may facilitate:
The Company does not represent that every third-party provider will be available at all times or that every provider will have identical qualifications, methods, interpretations, or practices.
The Company reserves the right to onboard, suspend, replace, restrict, or remove any third-party service provider at its discretion.
Nothing in these Terms shall create a partnership, employment relationship, agency, joint venture, or fiduciary relationship between the Company and any independent service provider unless expressly agreed in writing.
Payments made through the Platform may be processed through third-party payment gateways, banks, wallets, card networks, or other payment service providers.
The availability of any particular payment method is subject to the applicable provider's terms, technical availability, and eligibility requirements.
The Company does not control the internal systems of third-party payment providers and shall not be responsible for delays, failures, reversals, or interruptions attributable solely to such providers, subject to applicable law.
The User agrees to provide accurate payment and billing information and confirms that the payment method used is lawfully available to the User.
The Company reserves the right to suspend or cancel a transaction where fraud, unauthorized use, money laundering, or other unlawful activity is reasonably suspected.
The Platform may contain links, references, advertisements, integrations, or other connections to third-party websites, applications, services, or content.
Such third-party resources are provided for convenience and may be governed by separate terms and privacy policies.
The Company does not control and does not assume responsibility for the availability, accuracy, security, privacy practices, or content of third-party resources.
A third-party link or reference shall not, by itself, constitute an endorsement, sponsorship, partnership, or recommendation by the Company.
Users access third-party resources at their own discretion and risk.
Users shall not attempt to compromise, interfere with, or circumvent the security or technical functioning of the Platform.
Prohibited conduct includes:
The Company reserves the right to investigate suspected security incidents and take appropriate action, including restricting access, terminating accounts, preserving relevant records, and reporting unlawful activity to competent authorities.
The Services offered through the Platform may include astrology, spiritual guidance, religious services, AI-generated information, educational Content, and related Products.
Such Services are intended for informational, spiritual, cultural, religious, or personal guidance purposes, as applicable.
Astrological interpretations and predictions are inherently subjective and may vary between practitioners. AI-generated information may also contain inaccuracies or limitations.
The Company does not guarantee any particular outcome from astrology consultations, AI Services, religious ceremonies, spiritual Products, remedies, or recommendations.
Nothing available through the Platform should be interpreted as medical, legal, financial, investment, psychological, or other regulated professional advice.
Users should obtain advice from appropriately qualified professionals before making significant medical, legal, financial, investment, or other professional decisions.
The detailed terms governing these matters are set out in the Company's Disclaimer Policy, which forms an integral part of these Terms.
The User acknowledges that individual results from astrology consultations, spiritual practices, religious ceremonies, remedies, Products, or other Services may vary.
The Company does not guarantee:
Testimonials, reviews, success stories, or experiences published on the Platform represent individual experiences only and shall not constitute a guarantee that another User will achieve the same or similar results.
The User remains solely responsible for decisions made based on information obtained through the Platform.
To the maximum extent permitted by applicable law, the Company, its directors, officers, employees, affiliates, licensors, contractors, technology partners, service providers, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive loss or damage arising from or relating to:
Where liability cannot lawfully be excluded, the Company's aggregate liability shall, to the maximum extent permitted by law, be limited to the amount actually paid by the User to the Company for the specific Product or Service giving rise to the claim.
Nothing in these Terms shall exclude or restrict any liability that cannot legally be excluded or restricted under applicable law.
The User agrees to indemnify, defend, and hold harmless the Company, its directors, officers, employees, affiliates, contractors, licensors, service providers, technology partners, and representatives from claims, losses, liabilities, damages, penalties, costs, and reasonable legal expenses arising out of or relating to:
The Company reserves the right to assume exclusive control of the defence of any matter subject to indemnification, and the User agrees to reasonably cooperate with such defence.
The collection, use, storage, processing, disclosure, and protection of personal information obtained through the Platform shall be governed by the Company's Privacy Policy, which forms an integral part of these Terms.
The Privacy Policy explains, among other matters:
By using the Platform, the User acknowledges that personal information may be processed in accordance with the Privacy Policy and applicable law.
The Company reserves the right to update its Privacy Policy from time to time in accordance with applicable legal and operational requirements.
The Company reserves the right to suspend, restrict, deactivate, or terminate a User's Account or access to the Platform, temporarily or permanently, where the Company reasonably believes that the User:
The Company reserves the right to take such action without prior notice where immediate action is reasonably necessary.
A User may discontinue use of the Platform at any time. However, discontinuation shall not affect any obligations, liabilities, transactions, or rights that arose before such discontinuation.
Upon termination, provisions relating to intellectual property, payments, disclaimers, limitation of liability, indemnification, dispute resolution, and any other provisions that by their nature are intended to survive shall continue to remain effective.
The Company shall not be responsible for any delay, interruption, suspension, or failure to perform its obligations where such failure results from circumstances beyond its reasonable control.
Such circumstances may include, without limitation:
The Company reserves the right to suspend, reschedule, modify, or cancel affected Services where necessary due to a Force Majeure Event.
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of India.
The User agrees that any use of the Platform shall be subject to applicable Indian laws, irrespective of the User's location.
Users accessing the Platform from outside India shall remain responsible for complying with any laws applicable to them in their respective jurisdictions, to the extent legally required.
The Company and the User shall first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, Products, or Services through good-faith discussions.
Where a dispute cannot be resolved amicably within 30 days of written notice of the dispute, the matter shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time.
Unless otherwise required by applicable law:
Subject to the arbitration provisions above, courts having appropriate jurisdiction in New Delhi, India shall have jurisdiction over matters requiring judicial intervention or matters that cannot legally be referred to arbitration.
Nothing in this clause shall prevent either party from seeking urgent interim or injunctive relief from a competent court where permitted by law.
The Company reserves the right to modify, amend, supplement, or replace these Terms at any time to reflect:
The updated Terms shall be published on the Platform with the revised "Last Updated" date.
Where required by applicable law, the Company may provide additional notice of material changes.
Continued use of the Platform after the revised Terms become effective shall constitute acceptance of the updated Terms, to the extent permitted by applicable law.
By accessing or using the Platform, creating an Account, clicking "Accept," "I Agree," "Continue," or similar buttons, placing an order, booking a Service, making a payment, or otherwise using the Platform, the User acknowledges and agrees to these Terms.
The User agrees that electronic records, communications, confirmations, invoices, transaction records, and other digital communications may be used as evidence of transactions and communications between the User and the Company, subject to applicable law.
The Company reserves the right to communicate with Users electronically through email, SMS, WhatsApp, push notifications, Account notifications, or other communication channels associated with the User's Account.
Any notice required to be provided by the Company may be communicated through:
Users are responsible for ensuring that their registered contact information remains accurate and accessible.
A notice sent to the contact details provided by the User shall be considered appropriately communicated, subject to applicable law.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be modified or severed only to the extent necessary.
The remaining provisions shall continue to remain valid and enforceable.
Any failure or delay by the Company in exercising a right or remedy under these Terms shall not constitute a waiver of that right or remedy.
Any waiver shall be effective only when expressly provided by the Company in writing.
A waiver relating to one instance shall not constitute a continuing or general waiver of the same or any other provision.
The Company reserves the right to assign, transfer, novate, or otherwise deal with its rights and obligations under these Terms in connection with a merger, acquisition, restructuring, sale of business, transfer of assets, or other legitimate business transaction.
The User shall not assign, transfer, or otherwise deal with their rights or obligations under these Terms without the Company's prior written consent.
These Terms, together with the policies expressly incorporated into them, constitute the entire agreement between the User and the Company concerning the User's use of the Platform and supersede prior communications, representations, or understandings relating to the same subject matter.
The policies incorporated into these Terms may include, as applicable:
Where a specific policy contains provisions applicable exclusively to a particular Product or Service, those provisions shall govern that Product or Service to the extent of any inconsistency.
Nothing in these Terms is intended to exclude, restrict, or waive any right or protection that cannot lawfully be excluded or waived under applicable law.
Where applicable law provides Users with mandatory consumer or other statutory rights, those rights shall continue to apply.
The Company is committed to addressing legitimate User concerns relating to the Platform, Products, Services, transactions, or these Terms.
Users may submit complaints or grievances through the customer support or grievance channels published on the Platform.
The Company shall make reasonable efforts to acknowledge and resolve grievances within the timelines prescribed under applicable law.
The contact details of the designated Grievance Officer, where required under applicable law, shall be published on the Platform and kept reasonably accessible to Users.
Users may contact the Company's customer support team through the communication channels made available on the Platform.
Customer support may assist with:
Customer support does not constitute professional medical, legal, financial, investment, or other regulated professional advice.
The Company reserves the right to determine the appropriate method of resolving a support request based on the nature of the issue and applicable policies.
Questions regarding these Terms, the Platform, Products, or Services may be directed to the Company through the official contact details published on the Platform.
Company: JyotishPro Private Limited
Website: www.jyotishpro.expert
Email: info@jyotishpro.expert
Registered Office: Gurugram, Haryana - 122018
Customer Support: support@jyotishpro.expert
Grievance Officer: Narender Sharma & CS (Head)
These Terms are prepared in the English language.
The Company may provide translations for convenience. In the event of any inconsistency between the English version and a translated version, the English version shall prevail, except where otherwise required by applicable law.
All rights not expressly granted to the User under these Terms are reserved by the Company.
Nothing contained in these Terms shall be interpreted as granting any licence, ownership interest, or other right to the User by implication, estoppel, or otherwise, except as expressly stated.
By continuing to access or use the Platform after reviewing these Terms, the User confirms that they have read, understood, and agreed to be bound by these Terms and the policies incorporated herein.
Last Updated: 10.08.2026
© JyotishPro Private Limited. All Rights Reserved.
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